Quality
At MDO, quality drives everything we do. It's not just about aesthetics or meeting standards—it's about delivering lasting value and making a positive impact on both the community and the public good.
Quality Service
Quality at MDO is driven by strong relationships and collaboration, ensuring every project meets client and community needs
At MDO, quality is at the heart of everything we do. We prioritise open communication and responsiveness, ensuring we deeply understand our clients' needs, aspirations, and the communities they serve. By engaging with users and considering the wider community impact, we create projects that enhance the environment and improve lives.
Our strong, long-term relationships with clients, contractors, and industry partners are key to delivering exceptional results. Through collaboration, clear communication, and a shared focus on project goals, we consistently achieve high-quality outcomes, earning trust and maintaining our reputation for excellence.
Quality Management
Our management and accountability structures ensure quality and effectiveness throughout each project.
Our certified ISO 9001:2015 quality management system ensures a robust framework for delivering excellence on every project. Each project follows a tailored Project Quality Plan, maintaining consistent standards from start to finish while allowing us to quickly identify and resolve any challenges.
Through continuous improvement, informed by client feedback and our extensive experience, we refine our processes to enhance building performance and exceed expectations. By nurturing strong relationships and working closely with clients, contractors, and partners, we deliver high-quality buildings that meet rigorous standards, enhance the environment, and enrich the lives of those who use them.
Quality in Design & Delivery
Our collective design strength combined with an evidence-based approach, ensures the highest quality in every project.
From the start, we work closely with clients to align with their quality goals, promoting open communication with all project teams. We conduct thorough quality checks, peer reviews, and cross-disciplinary assessments at key stages to identify and address potential issues early. Using sustainable materials and Modern Construction Methods, we ensure buildings are built to last.
Our designs are guided by evidence-based tools like daylighting analysis, thermal modelling, and energy efficiency studies to optimise performance. During construction, regular site inspections ensure the design is executed as planned. Post-occupation reviews help us learn and improve, delivering lasting satisfaction for clients and communities.
Quality & Safety
Careful inspection and monitoring of quality minimise safety risks, ensuring our buildings are both durable and safe for all.
At MDO, quality and safety are inseparable. Our commitment goes beyond aesthetics to ensure the safety and durability of our buildings. Careful inspection and quality monitoring minimise the risk of issues like inadequate fire protection or structural failures. Thoughtful design choices and high-quality materials reduce the need for frequent maintenance. This approach ensures that safety is built into every aspect of our projects, protecting the well-being of occupants and the community.
